I'm sorry to hear that your items didn't work out! We've got you covered, though! Once you go through the return portal, you will receive a return shipping label in your email. Just follow the instructions on the packing slip that comes with it to get everything ready for your return. When we get your package, we'll take care of processing the return and issuing a refund. It usually takes about 7-10 days to complete everything, so thank you for your patience. If you have any questions or concerns, submit a ticket through our help portal.